SMS Opt-In Disclosure — Canvas & Ivy Trade Program

Canvas & Ivy Trade Program — SMS Opt-In Disclosure

This page documents exactly how interior-design trade partners consent to receive text messages from Canvas & Ivy, and reproduces in full the consent language displayed at the point where we collect a mobile phone number.

Where opt-in happens

Opt-in occurs on the Canvas & Ivy Trade Program application form at https://canvasandivy.com/pages/trade-application. The same form is also served directly at https://support.lampworkbrands.com/trade/apply.php.

The form is fully server-rendered HTML and requires no JavaScript. All consent language below is present in the raw page source and is therefore readable by any automated verifier or crawler.

Two separate SMS consents — exact wording shown on the form

Text messaging consent is split into two independent checkboxes. A partner may opt in to one, both, or neither.

1. Account & order texts (transactional)

[ ] I agree to receive automated account & order texts from Canvas & Ivy (order updates, shipping, appointment reminders, support). Not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help.

2. Marketing texts

[ ] I agree to receive recurring automated marketing texts from Canvas & Ivy (new collections, trade-only offers, promotions). Not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help.

A third, entirely separate checkbox covers marketing email and never enrolls anyone in text messaging.

How consent is obtained

Every consent checkbox is unchecked by default. The applicant must actively check each one.
Account texts and marketing texts are two distinct checkboxes. Opting in to one never opts a partner in to the other.
SMS consent is separate from email consent. A single action never enrolls a user in more than one program.
No consent is required to submit the application, create an account, or make a purchase.
Messaging consent is not bundled into our Terms of Service, Privacy Policy, or any other agreement.
A mobile number is only requested if the partner chooses to receive texts, and the form will not accept a text opt-in without one.

Consent record keeping

For every submission we store the verbatim text of each checkbox as displayed, whether it was checked, the date and time, the submitting IP address, the browser user agent, and the URL of the page the consent was given on. These records are available to carriers or Twilio on request.

Program details

Program name: Canvas & Ivy Trade Program
Who sends: Canvas & Ivy (Lampwork Software, LLC)
Who receives: Approved interior-design trade partners and trade-program applicants who provided a mobile number and checked at least one SMS consent box
Account & order messages: order and shipping updates, sample and quote follow-ups, appointment confirmations and reminders, customer support replies
Marketing messages: new collections, trade-only offers, promotions
Message frequency: Message frequency varies.
Cost: Message and data rates may apply.
Help: Reply HELP for help, or email trade@canvasandivy.com
Opt out: Reply STOP to opt out at any time.

Opt-in confirmation message

Every new subscriber immediately receives:

Canvas & Ivy Trade: You are now subscribed to trade account, order and appointment texts. Msg frequency varies. Msg and data rates may apply. Reply HELP for help, STOP to opt out.

Data sharing

We do not share, sell, or rent your mobile phone number or your SMS opt-in and consent data to third parties or affiliates for marketing or promotional purposes. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Carriers are not liable for any delayed or undelivered messages.